Log book servicing is an important part of maintaining your new car's warranty as well as just a good way to ensure that you are ahead of any problems that may be developing in your car. It is rare, but new cars will sometimes come with dead parts or components that fail shortly after you start driving it. This is why log book servicing from an authorised dealer is so important for protecting your investment, and without maintaining this log book servicing, you can get stung by hidden charges or, in a worst-case scenario, you can risk your warranty getting voided.
What Is Log Book Servicing?
Log book servicing is different from regular servicing in a couple of ways. Firstly, log book servicing is not mandatory but rather it is a suggested timeline of scheduled services that the manufacturer or dealer will give to you when you get your car. Inside this log book will not just be the dates for your services but also what the mechanics should be looking for. The manufacturer will have identified common problems that occur after certain lengths of time, and they will warn the mechanics of this in the log book. Log book servicing should be done at an authorised workshop or you risk losing your warranty.
Why Do I Have To Get Log Book Servicing At An Authorised Mechanic?
There are a few reasons your car dealer will want your log book servicing to be completed at mechanics they have authorised, including the following:
- The fact that they will have vetted the mechanic's practices to prove they are in line with their expectations
- They might be the only mechanics with access to the parts your car needs (this is particularly true of European cars)
- They have more experience with these types of cars and have a track record of excellence
While you can get your car serviced at another mechanic, it is often not worth the trouble to try and fight your dealer on this issue, and the mechanics they choose are normally the best anyway.
What Happens If I Don't Complete My Log Book Servicing?
If you fall behind on your log book servicing for whatever reason, there are not many options for you to take. If you are just outside of the recommended time, you could still try and get the servicing done but odds are the mechanics will not be able to stamp your logbook anyway. This will effectively end your dealer's warranty on your car. For people nearing the end of their warranty anyway, this is not a big deal, but it is vital that if you are only a couple months into owning your new car, you do not let your log book servicing lapse as you are risking tens of thousands of dollars.
To learn more, contact a shop that offers log book servicing.